WHAT OUR CUSTOMERS SAY ABOUT US http://uk.worldoptions.com/case-studies/libby
Our history and values
World Options is a UK company established in 2003 and has since grown into a leading provider of simple and affordable shipping solutions for businesses.
The firm was founded by Stewart Butler, Group CTO after years of experience working with leading international shipping companies.
Back then there were fewer carrier companies on the market, which was dominated by the big names in the industry such as DHL, UPS, TNT and FedEx.
At that time many small to medium-sized businesses that had shipping requirements had to ship their goods manually by making telephone calls direct to the carriers and completing shipping rate sheets themselves.
But this presented a problem - there was very little visibility of what would happen to their shipments after they were collected, and it would take hours upon hours for those businesses to contact the carriers to find out what was happening with their shipments.
An industry-leading online system
Stewart knew that there had to be a better way. Things needed to change in order to move away from this very time-consuming, manual process many companies across the UK had to go through every time they had shipping requirements.
His aim was to create an industry-leading online system that would allow businesses to do everything digitally and in 2010 their goal was achieved. Developed by Stewart, the World Options online portal was born.
We have invested heavily in the portal ever since, so that all of our customers’ needs can be met with the click of a mouse. Businesses can log in and view multiple quotes in seconds, make an instant booking, get access to flexible tracking options, and rely upon our dedicated account manager just a phone call away.
The launch of the portal transformed our business, meaning we could take on more customers and larger volumes of business shipments.
Better shipping rates for businesses
Another important goal for us has always been to offer our business customers significantly better shipping rates than they would otherwise expect.
In the USA we established a strong partnership one of the world's leading shipping companies - UPS.
We are proud to be a UPS Authorized Reseller - which means we are able to offer our customers special UPS rates. By harness the power of bulk buying, our customers have the opportunity to save considerable amounts of money on their shipping requirements and relax in the knowledge that their goods will be delivered by a leading brand they know and trust.
In 2012 World Options vision was to expand the business rapidly through franchising in the UK- offering motivated, driven individuals who want to start a business the opportunity to join World Options as a franchisee. Franchisees build relationships with businesses that require shipping services. Within just six years we had expanded to over 80 franchises across the UK.
In 2018 we started offering franchisee in the USA. By partnering with UPS World Options franchisees work with the UPS Sales teams to find new shipping customer.
If you’re interested in the huge earnings potential and freedom that comes with being a World Options franchisee in the USA, visit our franchisee page or download a Franchise Pack or contact our franchise team, call +1 888 308 5116.
Our brand slogan is “Be Global”. This very much symbolises who we are, what we do, how we work, and our attitude towards expansion.
Partnering with the largest carrier companies in the world really opened up the possibilities for the brand and helped us enlarge our vision for World Options.
We are proud to say we have gone from a company with one small office and a team of five, to now employing hundreds of people across our head office, franchise network and global offices.
And in 2016, our global vision became a reality - we expanded with offices in Australia, Belgium, Netherlands and Singapore.
WORLD OPTIONS - USA
In late 2017 our offices in the USA opened for full operation and expansion offering World Options online shipping services across America. Leading our USA expansion is World Options Group CTO - James Edwards. James and his team have already built excellent working relationships within the shipping industry and have expanded the business through our growing franchise network in the US. Our aim is to increase our customer base and offer business customers the best possible shipping rates and service across America
What can World Options do for your business?
We know small, growing companies can be pulled from pillar to post when trying to meet the demands of their customers, suppliers and staff, as well as other financial and commercial commitments.
While we can’t relieve all of your work pressures, we can help make sure that logistics is never again the cause of any needless business headaches. That’s why we exist: to offer you access to the lowest shipping rates possible, along with an easy-to-use system, so you can focus more of your time, efforts and resources on other parts of your business.
To find out more about our services, click here.
World Options in the Community
Corporate and social responsibility (CSR) is extremely important to us, and we are constantly striving to help our employees develop, our local community to flourish and the charities and organisations that are important to us to grow as much as possible.
To find out more about our work in the community, visit this page
World Options is led by a team of people who have decades of experience in the international shipping and courier industries.
Meet the team and find out more about their experience and expertise by visiting our People page.
Get in touch
If you have a question for us, feel free to get in touch with the team. Simply call +1 888 308 5116 or visit our contact page and complete the online contact form.